Refactor the Workflow, Not the Worker The unit of AI redesign is the dependency structure of a workflow, not the job or the task. Questions can move upstream; approvals cannot merge. Ford's invoiceless accounts payable, a Lean model in which a careless observation makes the dangerous redesign provably equivalent, why an AI belongs at the front asking questions rather than in the middle approving, and three falsifiable predictions. With an audiobook. https://aguilar-pelaez.co.uk/refactor-the-workflow-not-the-worker.html #workflow #worker #questions #lean #ford #rss #feeds #linksharing #qwibbit

Who Gets to Write the Specification? Once a specification can be executed, writing it is an exercise of power. Correctness, validity and authority are different properties, and verification supplies only the first and at best the second. Robodebt, the 2020 A-level grades and Colorado's benefits system, a Lean example in which the kernel states exactly where three teams' rules disagree but cannot say which is right, Hart's secondary rules for executable policy, and three falsifiable predictions. With an audiobook. https://aguilar-pelaez.co.uk/who-gets-to-write-the-specification.html #gets #hart #lean #correctness #robodebt #rss #feeds #linksharing #qwibbit

Systemic Coping Syndrome An organisation can become better at accommodating its dysfunction than correcting it. Why the people who would gain most from AI are often the least placed to act on it, why what such organisations lose is the capacity to compound, and how AI can make coping cheaper instead of ending it. With an audiobook. https://aguilar-pelaez.co.uk/systemic-coping-syndrome.html #coping #rss #feeds #linksharing #qwibbit